Absolute Quality Care

Newcastle Upon Tyne, NE4 · Established 25/0 · Operated by Absolute Quality Care Ltd

A CQC-regulated home-care provider serving Newcastle Upon Tyne, registered since 25/0. Rated Good at its most recent CQC inspection (21/05/2019).

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What the CQC found

The five questions inspectors ask, and how Absolute scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People were matched with suitably trained staff and changes to staffing or hours were usually facilitated quickly.”
CQC inspection report, Jan 2020

“End of life care was supported with trained staff providing emotional support to people and families.”
CQC inspection report, Jan 2020

“Mobile technology was being used to reduce missed or late calls and improve quality monitoring.”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
Absolute Quality Care received a Good rating across all five key questions at its first inspection following re-registration in May 2016. The single recommendation was for the registered manager to formalise staff supervision processes, which were already bein…
May 2019
Good
Absolute Quality Care was rated Good across all five key questions at its March 2019 inspection, demonstrating kind, person-centred care with robust safeguarding and recruitment practices. Minor improvements were needed in medicines record-keeping, formal staf…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Absolute does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE4 9YH in Newcastle Upon Tyne. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE4

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