Bluebell Support Services

Castle Rising, PE31 · Established 08/0 · Operated by Bluebell Support Services Limited

A CQC-regulated home-care provider serving Castle Rising, registered since 08/0. Rated Good at its most recent CQC inspection (Oct 2017).

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What the CQC found

The five questions inspectors ask, and how Bluebell scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager proactively sought improvement, engaging with the local authority and peer networks to drive quality.”
CQC inspection report, Jan 2020

“Staff received training and supervision across multiple subjects; induction included shadowing and competency discussion.”
CQC inspection report, Jan 2020

“Strong, open and transparent leadership with good staff morale; staff felt valued and supported by the registered manager.”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
Bluebell Support Services was rated Good overall at its June 2017 inspection, with a Requires Improvement rating for Safe due to gaps in risk assessment, medicines management, and incomplete record-keeping. The service demonstrated strong caring relationships,…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bluebell does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PE31 6AG in Castle Rising. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PE31

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