Majesty Healthcare Ltd

Richmond, DL10 · Established 04/0

A CQC-regulated home-care provider serving Richmond, registered since 04/0. Rated Requires improvement at its most recent CQC inspection (16/04/2019).

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What the CQC found

The five questions inspectors ask, and how Majesty scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The new owner demonstrated a commitment to provide person-centred, high-quality care and intends to recruit and train staff properly before providing care.”
CQC inspection report, May 2025

“Recruitment checks for staff were now being undertaken more systematically.”
CQC inspection report, May 2025

“Advice from health professionals was acted upon and made sure people received effective care.”
CQC inspection report, May 2025

Inspection history

The trajectory matters as much as the latest rating.

May 2025
Requires improvement
Majesty Healthcare Limited received a third consecutive Requires Improvement rating across all five key questions, with regulatory breaches identified for failing to notify CQC of a significant event and failing to display its CQC rating. The poorly managed sa…
Jan 2020
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered