Requires improvement

Comficare Ltd

Barnstaple, EX31 · Established 16/0 · Operated by Comficare Limited

A CQC-regulated home-care provider serving Barnstaple, registered since 16/0. Rated Requires improvement at its most recent CQC inspection (28/06/2023).

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What the CQC found

The five questions inspectors ask, and how Comficare scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The service did not use agency staff, ensuring continuity of care from familiar workers during the pandemic.”
CQC inspection report, Dec 2025

“The registered manager was approachable and responsive; complaints were acted on promptly.”
CQC inspection report, Dec 2025

“Care was personalised and responsive to individual needs and preferences, including communication in accessible formats.”
CQC inspection report, Dec 2025

Inspection history

The trajectory matters as much as the latest rating.

Dec 2025
Requires improvement
Comficare Limited was rated Requires Improvement overall following its September 2021 inspection, with regulatory breaches identified for failing to conduct mental capacity assessments (Regulation 11) and for inadequate governance systems including absent audi…
Jun 2023
Requires improvement
Comficare Ltd received an overall rating of Requires Improvement at this focused inspection, remaining in breach of Regulation 12 (Safe Care and Treatment) and Regulation 17 (Good Governance) due to inadequate risk assessments and ineffective governance auditi…
Oct 2021
Not rated
Jan 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Comficare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at EX31 3YB in Barnstaple. Service area not formally published; we recommend asking the agency directly when requesting a quote.

EX31

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