Time to Care Specialist Support Services Limited

Alnwick, NE66 · Established 2016

A CQC-regulated home-care provider serving Alnwick, registered since 2016. Rated Not Rated at its most recent CQC inspection.

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What the CQC found

The five questions inspectors ask, and how Time scored.

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

In their own words: what inspectors said

“Partnership working with external agencies including behaviour management teams, dieticians and speech and language teams, with strategies recorded in individual support plans.”
CQC inspection report, Aug 2023

“Robust governance including quality audits, statutory notifications, duty of candour policy, business contingency plans, and easy-read surveys for service user feedback.”
CQC inspection report, Aug 2023

“Mental Capacity Act compliance evidenced through up-to-date policies, staff training, and best interest decisions recorded in support plans.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2026
Not rated
Date of assessment: 21 January 2026 – 18 February 2026 Time to Care Specialist Support Services Limited provides personal care and support to people under the age of 65 who may have a learning disability or mental health need. The location supports 2 different…
Mar 2026
Not rated
Date of assessment: 21 January 2026 – 18 February 2026 Time to Care Specialist Support Services Limited provides personal care and support to people under the age of 65 who may have a learning disability or mental health need. The location supports 2 different…
Aug 2023
Good
Time to Care Specialist Support Services Limited improved from Requires Improvement to Good, with only the Effective and Well-Led key questions inspected in this focused inspection. The service demonstrated strong person-centred practice, comprehensive staff t…
Oct 2021
Requires improvement
Time to Care Specialist Support Services Limited was rated Requires Improvement overall at this August 2018 inspection, with three regulatory breaches identified relating to complaints handling, good governance, and failure to notify CQC of a serious injury. W…
Oct 2021
Requires improvement
Time to Care Specialist Support Services Limited retained an overall rating of Requires Improvement at this January 2020 inspection, with Safe, Caring and Responsive rated Good but Effective and Well-Led remaining Requires Improvement due to ongoing gaps in st…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Time does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE66 2GD in Alnwick. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE66

Comparable agencies nearby

North STSS (Short Term Support Service) Alnwick

Run by Northumberland County Council

Outstanding0.3 km awayNorthumberland

Registered manager: Davison, Susan

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