Domiciliary Care Agency East Area

Spalding, PE12 · Established 01/0 · Operated by Achieve Together Limited

A CQC-regulated home-care provider serving Spalding, registered since 01/0. Rated Requires improvement at its most recent CQC inspection (24/06/2022).

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What the CQC found

The five questions inspectors ask, and how Domiciliary scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“End-of-life care wishes were documented and people's relatives were involved where capacity was lacking.”
CQC inspection report, Oct 2023

“The provider worked in partnership with relatives, representatives and health and social care professionals.”
CQC inspection report, Oct 2023

“People were supported to access specialist health and social care support in the community.”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2023
Requires improvement
Achieve Together's Domiciliary Care Agency East Area received an overall rating of Requires Improvement following a focused inspection across safe, responsive and well-led domains, with three regulatory breaches identified relating to staffing, risk management…
Jun 2022
Requires improvement
A focused inspection following concerns found the service had deteriorated from Good to Requires Improvement across Safe, Caring and Well-Led, with lapses in COVID-19 infection control, isolated breaches of dignity, and inconsistent governance across local ser…
Jan 2020
Not rated
Sept 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Domiciliary does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PE12 8LE in Spalding. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PE12

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