Requires improvement

Pannonia Care

Woking, GU21 · Established 22/0 · Operated by Pannonia Care Limited

A CQC-regulated home-care provider serving Woking, registered since 22/0. Rated Requires improvement at its most recent CQC inspection (Apr 2023).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Pannonia scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Detailed communication needs recorded in care plans, including non-verbal cues for one person.”
CQC inspection report, Jul 2023

“The registered manager had an up-to-date mandatory training record including infection control, MCA, safeguarding and food and nutrition.”
CQC inspection report, Jul 2023

“The registered manager produced a care plan for one person in their own language, demonstrating cultural inclusivity.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Requires improvement
Pannonia Care remains rated Requires Improvement for the second consecutive inspection, with a continued breach of Regulation 17 due to inadequate medicines records, poor recruitment practices, and ineffective governance and quality assurance processes. Caring…
Oct 2021
Not rated
May 2019
Not rated
Oct 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Pannonia does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at GU21 2ER in Woking. Service area not formally published; we recommend asking the agency directly when requesting a quote.

GU21

Comparable agencies nearby

Home Instead Senior Care

Run by Surrey Care At Home Ltd

Outstanding0.7 km awaySurrey

Registered manager: Daly, Sarah

Sana Care Services

Run by Sana Care Services Limited

Insufficient evidence to rate0.7 km awaySurrey

Registered manager: Gitonga, Augusta

Astor Care and Nursing Agency

Run by Timeless Resources Limited

Good0.7 km awaySurrey

Registered manager: Fishlock, Kirsty

Like the look of Pannonia? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →