Caremark (Kingston)

Kingston Upon Thames, KT2 · Established 2016

A CQC-regulated home-care provider serving Kingston Upon Thames, registered since 2016. Rated Good at its most recent CQC inspection (Nov 2023).

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What the CQC found

The five questions inspectors ask, and how Caremark scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Accessible Information Standard followed with easy-to-understand written information provided for people and families.”
CQC inspection report, Nov 2023

“Complaints system was robust, regularly monitored, and used as a learning tool.”
CQC inspection report, Nov 2023

“Person-centred care planning involved people and relatives in assessments, reviews, and decisions about their care.”
CQC inspection report, Nov 2023

Inspection history

The trajectory matters as much as the latest rating.

Nov 2023
Good
Caremark (Kingston) was rated Good across all five key questions at this October 2023 inspection, maintaining the rating awarded in 2018 and improving Effective from Requires Improvement. The service demonstrated safe, person-centred care with well-trained, co…
Jan 2020
Good
Caremark (Kingston) received a Good rating across all five key questions at its January 2016 announced inspection, demonstrating safe recruitment, effective staff training, person-centred care, and a well-functioning governance structure. Minor gaps were noted…
Jan 2020
Good
Caremark (Kingston) was rated overall Good at its July 2018 inspection, with Requires Improvement in Effective due to gaps in ongoing staff training — particularly around MCA, safeguarding and infection control — with some staff unable to recall or explain the…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Caremark does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at KT2 7PW in Kingston Upon Thames. Service area not formally published; we recommend asking the agency directly when requesting a quote.

KT2

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