HICA Homecare - Chorley

Chorley, PR7 · Established 06/0 · Operated by H I C A

A CQC-regulated home-care provider serving Chorley, registered since 06/0. Rated Good at its most recent CQC inspection (27/11/2020).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how HICA scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“An effective complaints procedure was in place with complaints logged, acknowledged, investigated and followed up appropriately.”
CQC inspection report, Oct 2021

“People spoke highly of staff, describing them as patient, warm, compassionate and respectful of privacy, dignity and independence.”
CQC inspection report, Oct 2021

“Infection control policies were in place and staff had access to adequate PPE in appropriate sizes.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
HICA Homecare Chorley was rated Requires Improvement overall following a March 2016 inspection, with two regulatory breaches identified: failure to maintain adequate medicines risk assessments (Regulation 12) and care plans lacking personalisation (Regulation…
Oct 2021
Good
HICA Homecare Chorley was rated Good across all five key questions at its November 2017 inspection, having successfully remediated two previous breaches relating to medicines risk assessments and person-centred care planning. People, staff and relatives gave c…
Nov 2020
Good
This focused inspection of HICA Homecare - Chorley, prompted by concerns about medicines, complaints, and governance, found both Safe and Well-Led key questions rated Good, unchanged from the previous inspection. The service demonstrated safe medication manage…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What HICA does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PR7 7EP in Chorley. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PR7

Comparable agencies nearby

Lifeways Community Care (Lancashire South)

Run by Lifeways Community Care Limited

Good0.8 km awayLancashire

Registered manager: Whittingham, Julie

Lifeways Paragon Limited (North West)

Run by Lifeways Paragon Limited

Not Rated0.8 km awayLancashire

Registered manager: Ratcliffe, Karla

Spotlight Case Management

Run by Spotlight Childrens' Services Ltd

Not rated0.9 km awayLancashire

Like the look of HICA? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →