Body&Soul Assistance, Admin.

Ilkley, LS29 · Established 24/1 · Operated by Body & Soul Assistance Limited

A CQC-regulated home-care provider serving Ilkley, registered since 24/1. Rated Requires improvement at its most recent CQC inspection (Aug 2024).

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What the CQC found

The five questions inspectors ask, and how Body&Soul scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Inadequate

Leadership and culture support quality care.

In their own words: what inspectors said

“The provider understood their responsibilities under the duty of candour.”
CQC inspection report, Mar 2024

“The provider worked in partnership with health care professionals to ensure person-centred care.”
CQC inspection report, Mar 2024

“The person in receipt of services told us they received person-centred care, meeting all their needs, with a positive and open culture.”
CQC inspection report, Mar 2024

Inspection history

The trajectory matters as much as the latest rating.

Mar 2024
Requires improvement
Body&Soul Assistance, Admin received an overall rating of Requires Improvement following a focused inspection of Safe and Well-Led, with Well-Led rated Inadequate due to breaches of Regulations 17 and 19 related to absent governance systems, poor record keepin…
Sept 2017
Good
Body & Soul Assistance is a small domiciliary care agency rated Good across all five key questions at its first inspection, providing highly personalised 24-hour care to a single person who is also the registered manager. Minor gaps were noted in formal docume…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Body&Soul does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LS29 0NZ in Ilkley. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LS29

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