Hawkinge House

Folkestone, CT18 · Established 29/0 · Operated by Hawkinge House Limited

A CQC-regulated home-care provider serving Folkestone, registered since 29/0. Rated Requires improvement at its most recent CQC inspection (Feb 2022).

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What the CQC found

The five questions inspectors ask, and how Hawkinge scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“End of life care provided in partnership with community nurses, hospice teams and GPs”
CQC inspection report, Apr 2022

“Staff were recruited safely with appropriate DBS and reference checks”
CQC inspection report, Apr 2022

“Service worked in partnership with health and social care professionals; primary care team confirmed improvement”
CQC inspection report, Apr 2022

Inspection history

The trajectory matters as much as the latest rating.

Apr 2022
Requires improvement
Hawkinge House improved Safe and Responsive to Good at this focused inspection, with the provider no longer in breach of regulations 9 and 17. Well-led remained Requires Improvement due to ongoing communication issues with relatives, a lack of registered manag…
Mar 2022
Requires improvement
Hawkinge House was rated Requires Improvement overall, with breaches of Regulation 9 (person-centred care) and Regulation 17 (good governance) due to out-of-date care plans, lack of personalisation and insufficient activities leading to social isolation. Carin…
Feb 2022
Not rated
Targeted IPC inspection of Hawkinge House as a designated care setting for people discharged from hospital with positive COVID-19 status. Inspectors were assured the service met good infection prevention and control guidelines; the service was inspected but no…
Nov 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Hawkinge does

✓Community services - Healthcare
✓Nursing homes
✓Homecare agencies
✓Supported housing
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CT18 7SS in Folkestone. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CT18

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