3HA Care Services

Colchester, CO4 · Established 30/1 · Operated by 3HA Limited

A CQC-regulated home-care provider serving Colchester, registered since 30/1. Rated Good at its most recent CQC inspection (22/10/2024).

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What the CQC found

The five questions inspectors ask, and how 3HA scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager worked collaboratively with external professionals and was responsive to feedback.”
CQC inspection report, Sept 2023

“Complaints were handled effectively with apologies made and improvements implemented.”
CQC inspection report, Sept 2023

“Staff felt well supported by management, describing an open culture with good communication.”
CQC inspection report, Sept 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2024
Not rated
3HA is a domiciliary care agency, and at the time of our assessment, they were supporting approximately 183 people with a regulated activity of personal care. The assessment took place from 1 October 2024 to 15 October 2024. An announced site visit to the serv…
Sept 2023
Requires improvement
3HA Care Services requires improvement overall, with breaches of Regulations 12, 17 and 19 identified in relation to unsafe medicines management, incomplete and unclear risk assessments in care plans, and weaknesses in staff recruitment and governance auditing…
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What 3HA does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CO4 5YQ in Colchester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CO4

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