Good

Kanmore House

Tilbury, RM18 · Established 16/1 · Operated by Denise Quality Care Services Limited

A CQC-regulated home-care provider serving Tilbury, registered since 16/1. Rated Good at its most recent CQC inspection (30/05/2019).

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What the CQC found

The five questions inspectors ask, and how Kanmore scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff showed good understanding of types of abuse and internal reporting procedures”
CQC inspection report, Oct 2021

“People reported their privacy and dignity were maintained during personal care”
CQC inspection report, Oct 2021

“People's nutritional and healthcare needs were identified and support provided”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Inadequate
Denise Quality Care Services Limited was rated Inadequate overall following a June 2017 inspection, with breaches across six regulations including safeguarding, safe care, recruitment, staffing, person-centred care, and governance. The service was placed in sp…
Jan 2020
Requires improvement
Denise Quality Care Services Limited improved significantly from its previous Inadequate rating, with the support of the Local Authority, achieving Good in effective, caring and responsive domains. Overall and safe and well-led ratings remain Requires Improvem…
Jun 2019
Good
Kanmore House is a small domiciliary care agency rated Good across all five key questions at its May 2019 inspection, representing an improvement from the previous Requires Improvement rating. Minor shortfalls were noted in medicines record-keeping, care plan…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Kanmore does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RM18 8AD in Tilbury. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RM18

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