Medcom Personnel Ltd

St. Albans, AL1 · Established 16/1

A CQC-regulated home-care provider serving St. Albans, registered since 16/1. Rated Good at its most recent CQC inspection (21/08/2021).

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What the CQC found

The five questions inspectors ask, and how Medcom scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Sufficient staffing levels with adequate time allocated per care call”
CQC inspection report, Dec 2022

“Staff received a 13-week induction and role-appropriate training with mentorship and spot checks”
CQC inspection report, Dec 2022

“Overseas staff had appropriate checks and visas in place, with shadowing of experienced staff”
CQC inspection report, Dec 2022

Inspection history

The trajectory matters as much as the latest rating.

Dec 2022
Insufficient evidence to rate
This targeted inspection of Medcom Personnel Ltd was prompted by concerns about overseas staff recruitment practices; no evidence of harm was found and recruitment processes were deemed safe. The inspection did not assess the full 'Safe' key question and there…
Aug 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Medcom does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at AL1 1HE in St. Albans. Service area not formally published; we recommend asking the agency directly when requesting a quote.

AL1

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