Reign Supreme Care Services Ltd

Leicester, LE4 · Established 06/0

A CQC-regulated home-care provider serving Leicester, registered since 06/0. Rated Good at its most recent CQC inspection (Jun 2023).

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What the CQC found

The five questions inspectors ask, and how Reign scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Statutory notifications submitted to CQC as required; duty of candour responsibilities understood.”
CQC inspection report, Feb 2024

“Good communication with families and health professionals, including GP information sharing.”
CQC inspection report, Feb 2024

“Registered manager open, transparent, and responsive; demonstrated learning from previous inspection findings.”
CQC inspection report, Feb 2024

Inspection history

The trajectory matters as much as the latest rating.

Feb 2024
Good
Reign Supreme Care Services Ltd, a small domiciliary care agency in Leicester, was rated Good overall following a focused inspection of Safe and Well-Led, improving from Requires Improvement at its previous inspection in 2019. The service demonstrated robust g…
Oct 2021
Insufficient evidence to rate
Reign Supreme Care Services Ltd was inspected on 19 October 2018 but could not be rated as only one person was receiving personal care, providing insufficient evidence to assess service quality. Key gaps included incomplete risk assessments, limited care plan…
Jan 2020
Requires improvement
Reign Supreme Care Services Limited was found to require improvement primarily due to unsafe staff recruitment practices, constituting a breach of Regulation 19, and gaps in staff induction training. Caring and responsive practice were rated Good, with people…
May 2019
Requires improvement
Reign Supreme Care Services Ltd requires improvement overall, with gaps in risk assessment documentation, staff recruitment records, capacity assessments, and governance audits presenting safety and leadership concerns. Caring, responsive and effective practic…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Reign does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE4 5HH in Leicester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE4

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