Rift Solutions Limited

Requires improvementRated 25/02/2026Home care · Leeds

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CQC Key Questions

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note27 Jan 2021
Involvement in care planning
Note27 Jan 2021
Kindness, respect and dignity

effective

Note27 Jan 2021
Nutrition and hydration support
Note27 Jan 2021
Induction, supervision and appraisal
Note27 Jan 2021
Mental Capacity Act understanding and application
Note27 Jan 2021
Staff training currency

Other

Note27 Jan 2021
Registered manager demonstrated awareness of CQC reporting responsibilities.
Note27 Jan 2021
Provider conducted satisfaction surveys and acted on concerns raised, with systems for quality monitoring including spot checks.
Note27 Jan 2021
Staff received effective induction, regular supervision and annual appraisal.
Note27 Jan 2021
Robust recruitment process including DBS checks and reference verification was in place.
Note27 Jan 2021
People felt safe with staff and reported being treated with kindness, dignity and respect.
Note27 Jan 2021

responsive

Note27 Jan 2021
Complaints handling
Note27 Jan 2021
Care planning and needs assessment
Note29 Jan 2020
Complaints management
Note29 Jan 2020
Care plan reviews and updates

safe

Note27 Jan 2021
Recruitment and employment checks
Note27 Jan 2021
Medication management
Note27 Jan 2021
Safeguarding and people feeling safe
Note27 Jan 2021
Staffing deployment and visit punctuality

well_led

Note27 Jan 2021
Staff support and management visibility
Note27 Jan 2021
Quality assurance and governance
Note29 Jan 2020
Staff and service user engagement
Note29 Jan 2020
MAR checking processes
Note29 Jan 2020
Quality monitoring systems

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: LS10 1DX
Registered manager: Quaresma De Barros, Keula
Local authority: Leeds
Region: Yorkshire & Humberside
City: Leeds
Last CQC check: 25/Feb/2026 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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