Eden Brook Home Care Ltd

Chelmsford, CM2 · Established 06/0 · Operated by Eden Brook Home Care Limited

A CQC-regulated home-care provider serving Chelmsford, registered since 06/0. Rated Good at its most recent CQC inspection (13/04/2023).

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What the CQC found

The five questions inspectors ask, and how Eden scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People and relatives spoke positively about care staff being kind and treating them with respect.”
CQC inspection report, Mar 2024

“The service worked with a local hospice to provide end of life care and referred people to external professionals such as Speech and Language and Occupational Therapy.”
CQC inspection report, Mar 2024

“Infection prevention and control practices were assured, including effective use of PPE.”
CQC inspection report, Mar 2024

Inspection history

The trajectory matters as much as the latest rating.

Mar 2024
Good
Eden Brook Home Care improved from Requires Improvement to Good overall following a focused inspection on safe and well-led, having met the requirements of Warning Notices related to Regulation 12 and Regulation 17. The well-led domain remains Requires Improve…
Mar 2024
Requires improvement
Eden Brook Home Care Limited (New HQ) was rated Requires Improvement following a focused inspection in October 2022, with regulatory breaches identified in safe care and treatment (Reg 12), fit and proper persons employed (Reg 19), and good governance (Reg 17)…
Jan 2021
Not rated
Jan 2020
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Eden does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CM2 6JL in Chelmsford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CM2

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