Wishes Care and Support Yorkshire

Hull, HU5 · Established 03/1 · Operated by Wishes Care and Support Yorkshire Ltd

A CQC-regulated home-care provider serving Hull, registered since 03/1. Rated Good at its most recent CQC inspection (16/12/2022).

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What the CQC found

The five questions inspectors ask, and how Wishes scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Collaboration with external professionals recorded in care plans; specialist training provided”
CQC inspection report, Jan 2023

“Staff wore appropriate PPE; infection prevention and control measures in place”
CQC inspection report, Jan 2023

“Service demonstrated alignment with Right Support, Right Care, Right Culture principles”
CQC inspection report, Jan 2023

Inspection history

The trajectory matters as much as the latest rating.

Jan 2023
Good
Wishes Care and Support Yorkshire improved from Requires Improvement to Good following breaches of Regulations 12, 17 and 18 at the previous inspection, with effective remediation across risk management, safeguarding, medicines, staffing and governance. The re…
Aug 2022
Requires improvement
Wishes Care and Support Yorkshire was rated Requires Improvement overall following a focused inspection prompted by safety concerns, with breaches of Regulation 12 (Safe care and treatment), Regulation 17 (Good governance), and Regulation 18(2) for failure to…
Oct 2021
Not rated
Oct 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Wishes does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at HU5 4QZ in Hull. Service area not formally published; we recommend asking the agency directly when requesting a quote.

HU5

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