Operated by Rochdale Metropolitan Borough Council

Short Term Assessment and Re-ablement Service

GoodRated 16/01/2018Home care · Rochdale

Request a quote →+ Add to comparison

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note30 Oct 2021
Confidentiality
Note30 Oct 2021
Promoting independence
Note30 Oct 2021
Kindness and dignity

effective

Note30 Oct 2021
MCA and DoLS awareness
Note30 Oct 2021
Supervision and appraisal
Note30 Oct 2021
Staff training and induction
Note30 Oct 2021
Consent

Other

Note30 Oct 2021
Outcome forms and service user experience reviews were used to drive service improvements.
Note30 Oct 2021
Registered manager was approachable and notified CQC of reportable incidents as required.
Note30 Oct 2021
Service worked effectively in partnership with NHS and a wide range of external professionals to support rehabilitation and independence.
Note30 Oct 2021
Robust risk assessment process in place, commenced prior to first visit and updated by care staff on arrival.
Note30 Oct 2021
Adequate staffing levels were maintained with 24/7 cover; all people spoken with confirmed staff spent the required amount of time with them.
Note

responsive

Note30 Oct 2021
Complaints handling
Note30 Oct 2021
Person-centred care planning

safe

Note30 Oct 2021
Recruitment / DBS checks
Note30 Oct 2021
Infection control
Note30 Oct 2021
Staffing levels
Note30 Oct 2021
Safeguarding
Note30 Oct 2021
Medicines management

well_led

Note30 Oct 2021
External partnerships
Note30 Oct 2021
Leadership and culture
Note30 Oct 2021
Governance and audit
Note30 Oct 2021
Policies and procedures

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: OL16 1PA
Registered manager: Bedford, Katharine
Local authority: Rochdale
Region: North West
City: Rochdale
Last CQC check: 16/Jan/2018 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

Comparable agencies nearby

Community Careline Services

Run by RochCare (UK) Ltd

Requires improvement0.0 km awayRochdale

NuvoCare

Run by NuvoCare Ltd

Not rated0.2 km awayRochdale

Registered manager: Kayani, Samre

City Care Solutions Ltd

Good0.3 km awayRochdale

Registered manager: Adeniyi, Olubukola

Want a quote from Short Term Assessment and Re-ablement Service?

Tell us what care you need. We’ll contact the agency, chase the response, and come back to you with a clear, comparable quote.

Request a quote →