Bluebird Care (Mid and West Cornwall)

Truro, TR1 · Established 21/0 · Operated by Starboard Tack Ltd

A CQC-regulated home-care provider serving Truro, registered since 21/0. Rated Outstanding at its most recent CQC inspection (Dec 2019).

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What the CQC found

The five questions inspectors ask, and how Bluebird scored.

Safe

Outstanding

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Outstanding

Staff treat people with compassion, dignity, respect.

Responsive

Outstanding

Services are tailored to people's needs.

Well-led

Outstanding

Leadership and culture support quality care.

In their own words: what inspectors said

“Active community engagement, including Dementia Friends membership and local events promoting the value of social care.”
CQC inspection report, Oct 2021

“Management actively supported staff wellbeing, including peer support networks, financial assistance, and recognition initiatives such as 'carer of the month' awards.”
CQC inspection report, Oct 2021

“Comprehensive staff induction fully integrating the Care Certificate, supported by regular supervision, appraisals, spot checks and ongoing training.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Outstanding
Bluebird Care (Mid and West Cornwall) achieved an Outstanding overall rating at its June 2016 inspection, with exceptional performance in caring and well-led domains driven by a deeply person-centred culture, highly motivated staff, and innovative use of techn…
Apr 2019
Outstanding
Bluebird Care (Mid and West Cornwall) retained its Outstanding overall rating across four of five key questions, with Effective rated Good, demonstrating exceptional person-centred care, innovative staff and service-user co-produced training, and exemplary lea…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bluebird does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TR1 2DP in Truro. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TR1

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