Verity Healthcare - Waltham Forest

Leyton, E10 · Established 16/0 · Operated by Verity Healthcare Limited

A CQC-regulated home-care provider serving Leyton, registered since 16/0. Rated Requires improvement at its most recent CQC inspection (29/03/2023).

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What the CQC found

The five questions inspectors ask, and how Verity scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“There was a system of audits and checks including call monitoring, medicines records, and care records to monitor service quality.”
CQC inspection report, Apr 2023

“The service exited Special Measures, having improved from an overall Inadequate rating at the previous inspection.”
CQC inspection report, Apr 2023

“A health professional commented staff were 'highly efficient, very passionate and committed to delivering outstanding care.'”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2023
Requires improvement
Verity Healthcare – Waltham Forest improved from Inadequate to Requires Improvement overall, exiting Special Measures, with Good ratings in Safe, Caring and Responsive, but ongoing regulatory breaches in staff training (Regulation 18) and governance (Regulatio…
Dec 2021
Not rated
Oct 2021
Not rated
Jan 2020
Not rated
Jun 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Verity does

✓Homecare agencies
✓Community services - Learning disabilities

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at E10 7JQ in Leyton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

E10

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