IRC Care Services Limited

Oxted, RH8 · Established 10/0

A CQC-regulated home-care provider serving Oxted, registered since 10/0. Rated Good at its most recent CQC inspection (21/01/2020).

What the CQC found

The five questions inspectors ask, and how IRC scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Complaints were investigated and responded to appropriately.”
CQC inspection report, Apr 2023

“People's legal rights were protected under the Mental Capacity Act 2005.”
CQC inspection report, Apr 2023

“Staff had access to an on-call service and contingency plans were in place for unforeseen circumstances.”
CQC inspection report, Apr 2023

Inspection history

Apr 2023
Requires improvement
IRC Care Services Limited was rated Requires Improvement overall following a September 2018 inspection, with three regulatory breaches identified covering safeguarding (Reg 13), staffing/training (Reg 18), and governance (Reg 17). While staff were caring and p…
Oct 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at RH8 0BT in Oxted. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RH8

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