William Wood House

Sudbury, CO10 · Established 10/0 · Operated by Orwell Housing Association Limited

A CQC-regulated home-care provider serving Sudbury, registered since 10/0. Rated Requires improvement at its most recent CQC inspection (15/07/2022).

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What the CQC found

The five questions inspectors ask, and how William scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager worked collaboratively with district nurses, social workers and other professionals.”
CQC inspection report, Jul 2022

“Staff used PPE effectively and the registered manager ensured infection outbreaks could be managed.”
CQC inspection report, Jul 2022

“The registered manager was passionate about creating a positive culture and held staff and resident meetings.”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Jul 2022
Requires improvement
William Wood House, an extra care housing personal care service, was rated Requires Improvement overall following a focused inspection in April 2022, with breaches of Regulation 12 (safe care and treatment) and Regulation 17 (good governance) identified. Key f…
Oct 2021
Good
William Wood House is a well-led extra care housing service rated overall Good, with a Requires Improvement rating for safe due to a medication error in which a person was without pain relief for four days and ongoing staffing pressures resulting in reliance o…
Jan 2021
Good
William Wood House achieved Good ratings across all five key questions at its announced inspection in June 2015, demonstrating safe, personalised care with strong staff-resident relationships and responsive leadership. Minor governance gaps were identified aro…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What William does

✓Homecare agencies
✓Supported housing

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CO10 2AW in Sudbury. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CO10

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