Bluebird Care North Tyneside

Newcastle Upon Tyne, NE12 · Established 03/0 · Operated by A & J McLellan Limited

A CQC-regulated home-care provider serving Newcastle Upon Tyne, registered since 03/0. Rated Good at its most recent CQC inspection (May 2023).

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What the CQC found

The five questions inspectors ask, and how Bluebird scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Business continuity planning in place including extreme weather risk assessments and provisions for fuel-poor individuals.”
CQC inspection report, Oct 2023

“Strong partnership working with local authority, healthcare professionals, and community outreach programmes.”
CQC inspection report, Oct 2023

“Regular feedback sought from people, relatives, and staff via surveys, meetings, and quality assurance calls.”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2023
Good
Bluebird Care North Tyneside is a Good-rated domiciliary care agency providing personal care to 70 people, with strengths across safe systems, medicines management, and an open, person-centred culture. Only Safe and Well-led were inspected on this occasion; th…
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bluebird does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE12 6RU in Newcastle Upon Tyne. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE12

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