Farecare Gloucestershire Limited

Cheltenham, GL50 · Established 26/0

A CQC-regulated home-care provider serving Cheltenham, registered since 26/0. Rated Requires improvement at its most recent CQC inspection (24/03/2026).

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What the CQC found

The five questions inspectors ask, and how Farecare scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff spoke positively about management and felt able to raise concerns.”
CQC inspection report, Sept 2023

“The service operated within the principles of the Mental Capacity Act and staff received related training.”
CQC inspection report, Sept 2023

“Management took immediate action during inspection to address identified concerns, including adding actions to the improvement plan.”
CQC inspection report, Sept 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2026
Not rated
Date of Assessment: 15 December 2025 to 19 January 2026. Farecare Gloucestershire Limited is a homecare agency providing personal care to 18 people. At the time of the assessment 12 people were being supported with the regulated activity of personal care. At o…
Aug 2025
Not rated
Date of assessment; 05 February 2025 to 06 February 2025. The service is a domiciliary care agency providing personal care to people living with physical health needs and dementia in their own homes. At the time of our inspection there were 26 people receiving…
Sept 2023
Requires improvement
Farecare Gloucestershire Limited received an overall rating of Requires Improvement following a focused inspection of the Safe and Well-led domains, with the service remaining in breach of Regulations 12, 17, and 19 due to inadequate risk documentation, unsafe…
Jan 2023
Requires improvement
Farecare Gloucestershire Limited was rated Requires Improvement overall following a focused inspection of the Safe and Well-led key questions, with three regulatory breaches identified covering safe care and treatment (Reg 12), good governance (Reg 17), and fi…
Feb 2020
Good
Farecare Gloucestershire Limited was rated Good across all five key questions at its January 2020 inspection, maintaining its previous Good rating from 2017. The service demonstrated safe, person-centred care with strong quality assurance systems, though a min…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Farecare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at GL50 1HX in Cheltenham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

GL50

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