Operated by Community Care Matters Limited

Marlcroft

GoodRated 30/10/2018Home care · Warrington

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

13 findings

Note19 Feb 2022
Compliance with COVID-19 vaccination requirements for staff and visiting professionals
Note19 Feb 2022
Staff trained in IPC measures with regular competency checks
Note19 Feb 2022
Effective IPC audits in place to maintain good practice
Note19 Feb 2022
Strong family communication through newsletters, electronic forms and 'family Friday' updates
Note19 Feb 2022
Staff supported people to maintain contact with family/friends via technology
Note19 Feb 2022
Clear visibility of PPE guidance and IPC procedures across the service
Note19 Feb 2022
Regular access to testing for people and staff
Note19 Feb 2022
Well-maintained stocks of correct standard PPE, used and disposed of correctly
Note19 Feb 2022
Dedicated procedure to accommodate people developing COVID-19 or showing symptoms
Note19 Feb 2022
Temperature and testing checks completed on all visitors
Note19 Feb 2022
Followed up-to-date guidance on safe visiting procedures, with restrictions during COVID-19 outbreaks

Note19 Feb 2022
How well are people protected by the prevention and control of infection
Note19 Feb 2022
Staffing - measures in place to mitigate COVID-19 related staff pressures

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info