Community Care Worker Limited

Stoke-on-trent, ST9 · Established 28/0

A CQC-regulated home-care provider serving Stoke-on-trent, registered since 28/0. Rated Requires improvement at its most recent CQC inspection (23/05/2023).

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What the CQC found

The five questions inspectors ask, and how Community scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“One person noted a regular carer who went 'above and beyond', supporting with walking and ensuring eating and drinking.”
CQC inspection report, Mar 2024

“Evidence of concerns raised by relatives being acted upon, including spot checks on staff PPE compliance.”
CQC inspection report, Mar 2024

“The provider worked with other health professionals such as GPs, district nurse teams and social workers to support people's care needs.”
CQC inspection report, Mar 2024

Inspection history

The trajectory matters as much as the latest rating.

Mar 2024
Inadequate
This targeted inspection of Community Care Worker Limited found a continued breach of Regulation 12, with people not consistently receiving medicines as prescribed due to inaccurate records, incorrect dosing frequencies, and absent guidance for transdermal pat…
Mar 2024
Inadequate
Community Care Worker Limited was rated Inadequate overall following a focused inspection in July–August 2021, with breaches of Regulations 12, 13, 17 and 18 identified across safe care and treatment, safeguarding, governance, and staffing. Critical failures i…
Mar 2024
Requires improvement
Community Care Worker Limited improved from Inadequate to Requires Improvement across Safe, Effective and Well-led following a focused inspection, with all prior regulatory breaches remediated. Remaining concerns centre on incomplete training and recruitment r…
Mar 2024
Inadequate
Community Care Worker Limited, a domiciliary care provider in Stoke-on-Trent serving 101 people, remained Inadequate across safe, effective and well-led domains at this July 2022 focused inspection, with continued breaches of Regulations 11, 12, 13, 17 and 18.…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Community does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at ST9 0DG in Stoke-on-trent. Service area not formally published; we recommend asking the agency directly when requesting a quote.

ST9

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