Unique Personnel (UK) Limited - Newham Branch

London, E15 · Established 28/0 · Operated by Unique Personnel (U.K.) Limited

A CQC-regulated home-care provider serving London, registered since 28/0. Rated Good at its most recent CQC inspection (Jan 2023).

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What the CQC found

The five questions inspectors ask, and how Unique scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Registered manager understood duty of candour and worked in partnership with external agencies including social workers and district nurses”
CQC inspection report, Mar 2023

“Provider held regular staff meetings and group supervisions; feedback surveys used to identify improvements; quality audits and spot checks carried out”
CQC inspection report, Mar 2023

“Complaints managed appropriately with out-of-hours manager access; 3 complaints recorded and fully documented with outcomes and lessons learnt”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Good
Unique Personnel (UK) Limited – Newham Branch improved from Requires Improvement to Good across all three inspected key questions (Safe, Responsive, Well-led), having resolved a previous breach of Regulation 12 relating to medicines management. The service dem…
Oct 2021
Not rated
Jan 2021
Not rated
Sept 2019
Not rated
Nov 2016
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Unique does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at E15 2LS in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

E15

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