Caronne Care Ltd

Dagenham, RM10 · Established 06/0 · Operated by Caronne Care Limited

A CQC-regulated home-care provider serving Dagenham, registered since 06/0. Rated Good at its most recent CQC inspection (Aug 2021).

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What the CQC found

The five questions inspectors ask, and how Caronne scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People and relatives spoke positively of the registered manager's approachability and responsiveness”
CQC inspection report, Oct 2021

“Staff received regular training covering a wide range of topics including dementia and safeguarding”
CQC inspection report, Oct 2021

“Complaints were handled promptly and resolved in line with policy”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
Caronne Care Ltd received an overall rating of Requires Improvement at its July 2016 inspection, with three regulatory breaches identified relating to late staff visits posing neglect risks, failed CQC safeguarding notifications, and inconsistent governance an…
Jul 2021
Good
Caronne Care Ltd received an overall Good rating following a focused inspection of Safe, Effective and Well-Led domains, triggered by concerns about medicines management at its newly established supported living service. The registered manager responded prompt…
Jan 2020
Good
Caronne Care Ltd received a Good rating across all five key questions at its December 2017 announced inspection, with all three breaches identified at the previous July 2016 inspection fully remediated. The service demonstrated safe medicines management, effec…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Caronne does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RM10 9UR in Dagenham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RM10

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