Excelle Home Care

Romford, RM3 · Established 23/0 · Operated by Ms Priscilla Varayidzo Ngala

A CQC-regulated home-care provider serving Romford, registered since 23/0. Rated Good at its most recent CQC inspection (Jan 2025).

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What the CQC found

The five questions inspectors ask, and how Excelle scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Service no longer in breach of Regulation 17 (Good Governance) following improvements”
CQC inspection report, Mar 2023

“Staff reported feeling well supported by the management team”
CQC inspection report, Mar 2023

“People and relatives reported no concerns with staff time keeping and felt the service was well-led”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2025
Not rated
This responsive assessment was carried out to check if the service had made improvements since our last inspection. Excelle Home Care provides care and support to people living in their own home. Not everyone using Excelle Home Care received regulated activity…
Mar 2023
Inspected but not rated
This targeted inspection of Excelle Home Care found sufficient improvement had been made to comply with the warning notice for breach of Regulation 17 (Good Governance), with audit systems and risk assessments now in place. The overall rating remains Requires…
Jun 2021
Not rated
Mar 2020
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Excelle does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RM3 0JU in Romford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RM3

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