Sevacare - Birmingham Central

Birmingham, B15 · Established 14/0 · Operated by Sevacare (UK) Limited

A CQC-regulated home-care provider serving Birmingham, registered since 14/0. Rated Good at its most recent CQC inspection (24/06/2024).

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What the CQC found

The five questions inspectors ask, and how Sevacare scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Regular quality assurance audits and operational manager visits were undertaken.”
CQC inspection report, Jan 2020

“The registered manager was approachable and promoted a culture of openness.”
CQC inspection report, Jan 2020

“People's privacy, dignity, and independence were respected by staff.”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jun 2024
Not rated
Sevacare Birmingham Central is a domiciliary care provider supporting people in their own homes. Not everyone using Sevacare Birmingham Central receives a regulated activity; CQC only inspects the service being received by people provided with 'personal care';…
Oct 2021
Not rated
Jan 2020
Requires improvement
Sevacare Birmingham Central was rated Requires Improvement overall at this March 2016 inspection, with safe and well-led domains falling short due to persistent late and missed calls and ineffective systems for monitoring incidents and identifying trends. Stre…
Jan 2020
Good
Sevacare Birmingham Central was rated Good overall at its February 2017 inspection, with staff providing safe, caring and responsive care to 253 people in their own homes. The Well-Led domain required improvement due to ineffective auditing that failed to iden…
May 2019
Requires improvement
Sevacare Birmingham Central, supporting 252 people with personal care, improved from its October 2018 inspection but retained an overall rating of Requires Improvement, with Effective and Caring now rated Good. Persistent inconsistency in call visit timings, g…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Sevacare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B15 3EZ in Birmingham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B15

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