Inadequate

IECC CARE

Colchester, CO1 · Established 2015

A CQC-regulated home-care provider serving Colchester, registered since 2015. Rated Inadequate at its most recent CQC inspection (24/10/2023).

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What the CQC found

The five questions inspectors ask, and how IECC scored.

Safe

Inadequate

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Inadequate

Leadership and culture support quality care.

In their own words: what inspectors said

“The service sent questionnaires to gather feedback and devised an action plan to address identified concerns.”
CQC inspection report, Oct 2023

“Some people were supported to attend community activities such as music and movement classes and pottery courses.”
CQC inspection report, Oct 2023

“The service engaged with commissioning bodies and other health and social care organisations for quality improvement.”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2023
Inadequate
IECC Care, a domiciliary care agency in Colchester, was rated Inadequate overall following a June–July 2023 inspection, down from Good in 2020, with breaches across six regulations including safeguarding, safe care, governance, staffing, recruitment and person…
May 2020
Not rated
Sept 2017
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered