Bluebird Care (East Hertfordshire)

Hertford, SG13 · Established 13/0 · Operated by Roch 2 Limited

A CQC-regulated home-care provider serving Hertford, registered since 13/0. Rated Good at its most recent CQC inspection (May 2025).

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What the CQC found

The five questions inspectors ask, and how Bluebird scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Strong partnership working with local authority, highways agency and local care providers association”
CQC inspection report, Apr 2022

“Audits across key areas (accidents/incidents, visit logs, staff competency, care plans, medicines) feeding an action plan”
CQC inspection report, Apr 2022

“MCA principles were followed and consent was sought and recorded”
CQC inspection report, Apr 2022

Inspection history

The trajectory matters as much as the latest rating.

May 2025
Not rated
Blue bird care is a domiciliary care service providing personal care to people living in their own homes. We gave the provider 48 hours’ notice of our intended visit to the office. This was to make sure the registered manager would be available to support our…
Apr 2022
Requires improvement
Bluebird Care (East Hertfordshire) improved from Inadequate to Requires Improvement and exited Special Measures, with previous breaches of regulations 12, 13, 17 and 18 met. Concerns remained around person-centred care planning, responsiveness to complaints an…
Oct 2021
Not rated
Oct 2021
Not rated
Jan 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bluebird does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SG13 7BJ in Hertford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SG13

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