The Care Bureau Domiciliary and Nursing Agency Kettering

Kettering, NN15 · Established 08/0 · Operated by The Care Bureau Limited

A CQC-regulated home-care provider serving Kettering, registered since 08/0. Rated Good at its most recent CQC inspection (18/06/2022).

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What the CQC found

The five questions inspectors ask, and how The scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Relatives gave positive feedback; one said 'We are very happy with the service. I'm confident to speak to the office. They always respond to you.'”
CQC inspection report, Jun 2022

“Regional manager understood duty of candour and regulatory notification requirements.”
CQC inspection report, Jun 2022

“Quality assurance systems including audits and spot checks were in place.”
CQC inspection report, Jun 2022

Inspection history

The trajectory matters as much as the latest rating.

Jun 2022
Good
The Care Bureau Domiciliary and Nursing Agency Kettering retained an overall Good rating following a focused inspection of safe, responsive and well-led domains, with safe and well-led both rated Good. Responsive was downgraded to Requires Improvement due to i…
Oct 2021
Inadequate
The Care Bureau Domiciliary and Nursing Agency Kettering was rated Inadequate across all five key questions following an unannounced inspection in September 2016, with nine regulatory breaches identified including failures in medicines management, safeguarding…
Mar 2021
Not rated
This targeted inspection of The Care Bureau Domiciliary and Nursing Agency Kettering focused solely on infection prevention and control, finding no evidence of risk to people from this concern. The service demonstrated strong IPC practices overall, with one re…
Jan 2021
Good
The Care Bureau Domiciliary and Nursing Agency Kettering was rated Good overall following an unannounced inspection on 28–29 September 2015, with Requires Improvement for Effective due to gaps in moving and handling training, outdated care plans, and delayed c…
Jan 2020
Good
The Care Bureau Domiciliary and Nursing Agency Kettering was rated Good across all five key questions at its May/June 2018 inspection, having successfully sustained improvements following previous breaches of safeguarding and good governance regulations. The s…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What The does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NN15 7QW in Kettering. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NN15

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