Swindon Family Breaks Service

Swindon, SN2 · Established 23/0 · Operated by Swindon Borough Council

A CQC-regulated home-care provider serving Swindon, registered since 23/0. Rated Good at its most recent CQC inspection (21/02/2023).

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What the CQC found

The five questions inspectors ask, and how Swindon scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Positive partnerships with health and social care professionals, commissioners and social workers.”
CQC inspection report, Feb 2023

“Person-centred culture with easy-read welcome brochure, individualised communication support and meaningful activities.”
CQC inspection report, Feb 2023

“Staff meetings and monthly supervision took place routinely; staff felt listened to and engaged in service improvement.”
CQC inspection report, Feb 2023

Inspection history

The trajectory matters as much as the latest rating.

Feb 2023
Good
This focused inspection found Swindon Family Breaks Service had made sufficient improvements since its previous 'Requires Improvement' rating, resolving a breach of Regulation 12 and strengthening safeguarding, medicines management and governance. Both Safe an…
Aug 2022
Requires improvement
Swindon Family Breaks Service was rated Requires Improvement overall following a focused inspection of Safe and Well-Led, with a breach of Regulation 12 identified due to out-of-date care records, inconsistent risk monitoring, and inadequate safeguarding escal…
Oct 2021
Good
Swindon Family Breaks Service achieved a Good rating across all five key questions at its February 2018 unannounced inspection, improving from Requires Improvement in December 2016. The service demonstrated strong safeguarding practice, personalised care, effe…
Mar 2021
Insufficient evidence to rate
This targeted IPC inspection of Swindon Family Breaks Service found the provider fully assured across all eight infection prevention and control domains during the COVID-19 pandemic. No failures or regulatory breaches were identified; the service was inspected…
Jan 2020
Requires improvement
Swindon Family Breaks Service received an overall rating of Requires Improvement, driven by inconsistent night-time risk monitoring where risk assessments contradicted care plans and checks were not carried out as required, which the registered manager failed…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Swindon does

✓Residential homes
✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SN2 1FH in Swindon. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SN2

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