Good

Carroll's

Minehead, TA24 · Established 15/0 · Operated by Mrs Carole Ann Williams

A CQC-regulated home-care provider serving Minehead, registered since 15/0. Rated Good at its most recent CQC inspection (Dec 2022).

What the CQC found

The five questions inspectors ask, and how Carroll's scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Outstanding

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Regular opportunities for people to feedback through surveys, care reviews and phone calls”
CQC inspection report, Mar 2022

“Strong staff support, training and induction with staff feeling valued and 100% supported”
CQC inspection report, Mar 2022

“Good governance with effective oversight, audits and spot check visits by senior staff”
CQC inspection report, Mar 2022

Inspection history

Mar 2022
Good
Carroll's is a small domiciliary care agency rated Good overall with an Outstanding rating for caring, where staff consistently went 'the extra mile' delivering an exceptionally person-centred service. No regulatory concerns were identified; the service was sa…
Oct 2021
Not rated
Jan 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at TA24 5PY in Minehead. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TA24

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