Generations Care Ltd

Coventry, CV6 · Established 29/0

A CQC-regulated home-care provider serving Coventry, registered since 29/0. Rated Requires improvement at its most recent CQC inspection (19/02/2025).

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What the CQC found

The five questions inspectors ask, and how Generations scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“There were enough staff to provide planned care calls and people were happy with call times and punctuality.”
CQC inspection report, Dec 2022

“Staff knew how to communicate effectively, including with people whose first language is not English.”
CQC inspection report, Dec 2022

“The provider introduced regular courtesy calls to people and relatives to gather feedback.”
CQC inspection report, Dec 2022

Inspection history

The trajectory matters as much as the latest rating.

Feb 2025
Not rated
Date of assessment 08 January to 15 January 2025.Generations Care Ltd is a domiciliary care agency which provides personal care to people in their own homes. The service provides support to older people and younger adults with a range of needs. This includes p…
Dec 2022
Requires improvement
Generations Care Ltd received an overall rating of Requires Improvement at this focused inspection, remaining in breach of Regulation 17 (Good Governance) for the third consecutive inspection due to ineffective oversight systems failing to identify care record…
Aug 2022
Requires improvement
Generations Care Ltd was rated Requires Improvement following a focused inspection that identified breaches of Regulation 12 (safe care and treatment) and Regulation 17 (good governance), resulting in warning notices. Key concerns included unsafe medicines man…
Jan 2021
Not rated
Mar 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Generations does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CV6 5NX in Coventry. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CV6

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