Operated by Mr Adekunle Abayomi Kalejaiye

Excellence Healthcare

Requires improvementRated 3 Mar 2026Home care · Birmingham

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CQC Key Questions

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note30 Oct 2021
Privacy and confidentiality
Note30 Oct 2021
Person-centred support and independence
Note30 Oct 2021
Kindness, dignity and respect

effective

Note30 Oct 2021
Healthcare access and referrals
Note30 Oct 2021
Nutrition and hydration
Note30 Oct 2021
Mental Capacity Act / consent
Note30 Oct 2021
Supervision and support
Note30 Oct 2021
Staff training and induction

Other

Note30 Oct 2021
Complaints procedure was in place and people felt confident raising concerns.
Note30 Oct 2021
Open and transparent culture; provider co-operated fully with the inspection.
Note30 Oct 2021
Provider conducted regular satisfaction surveys with people, relatives, and healthcare professionals.
Note30 Oct 2021
Timely referrals to health and social care professionals were made when needs changed.
Note30 Oct 2021
Care plans were person-centred and involved people and relatives in planning and review.
Note30 Oct 2021

responsive

Note30 Oct 2021
Diversity and individual needs
Note30 Oct 2021
Complaints handling
Note30 Oct 2021
Care planning and review

safe

Note30 Oct 2021
Infection control
Note30 Oct 2021
Medicines management
Note30 Oct 2021
Staffing and recruitment
Note30 Oct 2021
Safeguarding
Note30 Oct 2021
Risk assessments

well_led

Note30 Oct 2021
Staff engagement and support
Note30 Oct 2021
Leadership and culture
Note30 Oct 2021
Regulatory compliance and notifications
Note30 Oct 2021
Quality assurance and auditing

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: B11 2AA
Registered manager: Not on record
Local authority: Birmingham
Region: West Midlands
City: Birmingham
Last CQC check: 03/Mar/2026 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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