Choices Healthcare Ltd Suffolk

Ipswich, IP1 · Established 04/0 · Operated by Choices Healthcare Limited

A CQC-regulated home-care provider serving Ipswich, registered since 04/0. Rated Requires improvement at its most recent CQC inspection (21/01/2023).

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What the CQC found

The five questions inspectors ask, and how Choices scored.

Safe

Inadequate

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Care plans and risk assessments were being updated, and Oliver McGowan Mandatory Training on Learning Disability and Autism was being considered for staff.”
CQC inspection report, Mar 2023

“Provider was proactive and responsive to people's concerns, with one person noting significant improvement in the last three months.”
CQC inspection report, Mar 2023

“Improvements made to recruitment processes and a new manager appointed to support ongoing progress.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Requires improvement
This targeted inspection of Choices Healthcare Ltd Suffolk found that the provider had met the requirements of the Warning Notice relating to Regulation 17 (Good governance), reducing overall risk, but remained in continued breach of that regulation due to inc…
Jan 2023
Requires improvement
Choices Healthcare Ltd Suffolk was rated Requires Improvement overall (with Safe rated Inadequate) following a December 2022 inspection that identified regulatory breaches across safeguarding, recruitment, safe care and treatment, and governance. The provider…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Choices does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at IP1 1PH in Ipswich. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IP1

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