Choices Healthcare Ltd Suffolk

Ipswich, IP1 · Established 2015

A CQC-regulated home-care provider serving Ipswich, registered since 2015. Rated Requires improvement at its most recent CQC inspection (Mar 2023).

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What the CQC found

The five questions inspectors ask, and how Choices scored.

Safe

Inadequate

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Care plans and risk assessments were being updated, and Oliver McGowan Mandatory Training on Learning Disability and Autism was being considered for staff.”
CQC inspection report, Mar 2023

“Provider was proactive and responsive to people's concerns, with one person noting significant improvement in the last three months.”
CQC inspection report, Mar 2023

“Improvements made to recruitment processes and a new manager appointed to support ongoing progress.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Not rated
Jan 2023
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Choices does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at IP1 1PH in Ipswich. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IP1

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