Brooklands Homecare Ltd - Edenbridge

Edenbridge, TN8 · Established 2015

A CQC-regulated home-care provider serving Edenbridge, registered since 2015. Rated Requires improvement at its most recent CQC inspection (22/10/2019).

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What the CQC found

The five questions inspectors ask, and how Brooklands scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Good oversight of accidents and incidents with strategies reviewed regularly.”
CQC inspection report, Oct 2021

“Registered manager kept up-to-date with legislation and engaged with Skills for Care and local authorities.”
CQC inspection report, Oct 2021

“Complaints procedure was in place and accessible; no complaints had been received since the service started.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Requires improvement
Brooklands Homecare Ltd (Edenbridge) was rated Requires Improvement overall following a July 2018 inspection, with a breach of Regulation 19 identified due to inadequate recruitment practices including missing references and expired vehicle documentation in st…
Jan 2021
Good
Brooklands Homecare (Edenbridge) was rated Good overall at its first CQC inspection in November 2015, demonstrating safe care, positive staff culture, and person-centred practice. The single area requiring improvement was a regulatory breach under Regulation 1…
Oct 2019
Requires improvement
Brooklands Homecare Ltd - Edenbridge remains Requires Improvement for the second consecutive inspection, with a safeguarding concern identified pre-inspection relating to unsafe medicines management and inadequate infection control by one care staff member. Go…
Dec 2016
Good
This focused inspection of Brooklands Homecare Ltd (Edenbridge), covering effective, caring and well-led domains only, found the service to be Good across all three areas inspected. A previous breach regarding mental capacity training had been fully remediated…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Brooklands does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TN8 5QR in Edenbridge. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TN8

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