Bluebird Care (Rother & Hastings)

Rye, TN31 · Established 30/0 · Operated by Most Stars Limited

A CQC-regulated home-care provider serving Rye, registered since 30/0. Rated Good at its most recent CQC inspection (27/02/2025).

What the CQC found

The five questions inspectors ask, and how Bluebird scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Positive staff culture with open-door leadership and regular well-attended staff meetings”
CQC inspection report, Oct 2021

“Electronic monitoring system enabled real-time oversight of care calls by senior staff”
CQC inspection report, Oct 2021

“Good continuity of care with 'You will never see a stranger' service commitment”
CQC inspection report, Oct 2021

Inspection history

Feb 2025
Not rated
This assessment took place on 28 January 2025 following an assessment at another of the provider’s services. Bluebird Care (Rother & Hastings) is a care at home agency that provides personal care to people living in their own homes. CQC only inspects where peo…
Oct 2021
Requires improvement
Bluebird Care (Rother & Hastings) was rated Requires Improvement overall at this June 2018 announced inspection, driven by incomplete recruitment documentation and insufficiently robust staff-file auditing, despite no regulatory breaches. The service performed…
Oct 2021
Requires improvement
Bluebird Care (Rother & Hastings) was rated Requires Improvement overall at its first CQC inspection, with safe and well-led domains falling short due to safeguarding escalation gaps, an unreported notifiable incident, incomplete risk assessments, and inadequa…
Jul 2019
Good
Bluebird Care (Rother & Hastings) was rated Good across all five key questions at this July 2019 inspection, representing an improvement from Requires Improvement in Safe and Well-Led at the previous inspection. The service demonstrated strong person-centred c…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at TN31 7AD in Rye. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TN31

Comparable agencies nearby

Good0.6 km awayEast Sussex

Registered manager: Graham, Jayne

Run by Care at Home Services (South East) Limited

Good1.2 km awayEast Sussex

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