Home Instead South Manchester

Manchester, M21 · Established 2015

A CQC-regulated home-care provider serving Manchester, registered since 2015. Rated Good at its most recent CQC inspection (Feb 2020).

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What the CQC found

The five questions inspectors ask, and how Home scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Proactive response to confidential information breach, implementing new policies to prevent recurrence.”
CQC inspection report, Oct 2021

“Service philosophy of minimum one-hour care packages ensured care was delivered in an unrushed, person-centred manner.”
CQC inspection report, Oct 2021

“Positive feedback from people, relatives and professionals, including a 9.8/10 score on a national homecare review website.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Good
Home Instead South Manchester was rated Good overall at its first inspection in May 2017, with strong person-centred care, consistent staffing and compassionate practice praised by people and relatives. The Well-Led domain was rated Requires Improvement due to…
Feb 2020
Good
Home Instead South Manchester received an overall Good rating across all five key questions at its January 2020 inspection, with 30 people receiving personal care. The single area of concern was incomplete pre-employment checks in staff recruitment, resulting…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Home does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at M21 7GH in Manchester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

M21

Comparable agencies nearby

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We Care Chorlton

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