North Star Foundation

Droitwich, WR9 · Established 08/0 · Operated by Postflux Limited

A CQC-regulated home-care provider serving Droitwich, registered since 08/0. Rated Outstanding at its most recent CQC inspection (25/04/2020).

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What the CQC found

The five questions inspectors ask, and how North scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Outstanding

Staff treat people with compassion, dignity, respect.

Responsive

Outstanding

Services are tailored to people's needs.

Well-led

Outstanding

Leadership and culture support quality care.

In their own words: what inspectors said

“Dignity, privacy, and independence consistently promoted, including respecting preferences for staff gender and personal space.”
CQC inspection report, Oct 2021

“Proactive quality monitoring including surveys, reviews, and a dedicated reviewing officer role to capture people's experiences.”
CQC inspection report, Oct 2021

“Positive staff culture with open communication, good support from management, and clear whistleblowing procedures.”
CQC inspection report, Oct 2021

Inspection history

The trajectory matters as much as the latest rating.

Oct 2021
Outstanding
North Star Foundation is rated Outstanding overall following a March 2020 inspection of this small domiciliary care service supporting 19 people with learning disabilities, with Safe and Effective rated Good and Caring, Responsive and Well-Led all rated Outsta…
Oct 2021
Good
North Star Foundation is a domiciliary care provider for people with learning disabilities rated Good overall, with an Outstanding rating for Caring reflecting an exceptional, person-centred ethos where staff consistently went above and beyond to help people a…
Jan 2021
Good
North Star Foundation, a domiciliary care service for people with learning disabilities, was rated Good across all five key questions following an announced inspection on 20–21 April 2015. The service demonstrated strong person-centred practice, inclusive lead…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What North does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WR9 8ES in Droitwich. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WR9

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