Shaftesbury Ashley Place

Bognor Regis, PO21 · Established 19/0 · Operated by Livability

A CQC-regulated home-care provider serving Bognor Regis, registered since 19/0. Rated Good at its most recent CQC inspection (26/01/2023).

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What the CQC found

The five questions inspectors ask, and how Shaftesbury scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Auditing systems were in place and acted upon, including for medicines, support plans, and infection control.”
CQC inspection report, Jan 2023

“The registered manager understood their duty of candour and kept relatives informed when issues arose.”
CQC inspection report, Jan 2023

“A positive risk-taking culture was promoted, supporting people's independence.”
CQC inspection report, Jan 2023

Inspection history

The trajectory matters as much as the latest rating.

Jan 2023
Good
Livability Ashley Place received an overall Good rating following a focused inspection of Safe and Well-Led domains, with Safe remaining Good but Well-Led declining to Requires Improvement due to inconsistent leadership, communication difficulties with familie…
Oct 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Shaftesbury does

✓Residential homes
✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at PO21 2QP in Bognor Regis. Service area not formally published; we recommend asking the agency directly when requesting a quote.

PO21

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