Operated by Alabare

Alabaré

GoodRated 28/04/2025Home care · Salisbury

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

12 findings

Note29 Jan 2020
Person-centred values embedded in induction and reinforced through staff meetings
Note29 Jan 2020
Staff communicated accessibly, including for people with sensory impairments
Note29 Jan 2020
End of life care training completed and wishes recorded
Note29 Jan 2020
Reflective practice used following incidents to embed learning
Note29 Jan 2020
Strong governance with board of trustees quality and governance committee
Note29 Jan 2020
Effective complaints procedure provided in accessible formats
Note29 Jan 2020
People involved in developing and reviewing their own care plans
Note29 Jan 2020
Regular supervision and staff support systems in place
Note29 Jan 2020
Thorough induction and ongoing training programme including formal qualifications
Note29 Jan 2020
Sufficient staffing levels with staff arriving on time and known to people
Note29 Jan 2020
Medicines were managed safely with appropriate staff training and observed practice
Note29 Jan 2020
People felt safe and praised the quality of staff and management