Bishopstoke Park

Eastleigh, SO50 · Established 26/0 · Operated by Anchor Hanover Group

A CQC-regulated home-care provider serving Eastleigh, registered since 26/0. Rated Requires improvement at its most recent CQC inspection (15/02/2020).

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What the CQC found

The five questions inspectors ask, and how Bishopstoke scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“New manager was experienced, understood duty of candour, and was working to an action plan to address shortfalls”
CQC inspection report, Oct 2022

“Positive feedback from people and relatives about the dedication and flexibility of care staff”
CQC inspection report, Oct 2022

“Staff had a good understanding of safeguarding and were confident to use whistle-blowing procedures”
CQC inspection report, Oct 2022

Inspection history

The trajectory matters as much as the latest rating.

Oct 2022
Requires improvement
Bishopstoke Park's rating dropped from Good to Requires Improvement following a focused inspection of safe and well-led, with concerns about staffing deployment particularly in evenings, unclear medicines policy, gaps in mandatory training and weak governance/…
Oct 2021
Not rated
Oct 2021
Not rated
Oct 2020
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Bishopstoke does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SO50 6LQ in Eastleigh. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SO50

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