St Anne's Community Services- South Tyneside

Boldon Colliery, NE35 · Established 10/0 · Operated by St Anne's Community Services

A CQC-regulated home-care provider serving Boldon Colliery, registered since 10/0. Rated Good at its most recent CQC inspection (13/09/2023).

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What the CQC found

The five questions inspectors ask, and how St Anne's Community Services- South Tyneside scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Accidents and incidents fully investigated with outcomes used to improve care and learning shared with the staff team.”
CQC inspection report, Sept 2023

“IPC policies updated to reflect COVID-19 guidance with sufficient PPE supplies and staff training.”
CQC inspection report, Sept 2023

“Regular audits covering supervisions, care plans, environmental risk assessments, rostering and welfare checks conducted monthly.”
CQC inspection report, Sept 2023

Inspection history

The trajectory matters as much as the latest rating.

Sept 2023
Good
St Anne's Community Services – South Tyneside received a Good overall rating following a focused inspection of Safe and Well-led domains, with ratings for Effective, Caring and Responsive carried forward as Good from the 2018 inspection. The service demonstrat…
Oct 2021
Good
St Anne's Community Services – South Tyneside was rated Good across all five key questions at this announced inspection in August–September 2018, maintaining its previous Good rating. Minor issues were noted around lapsed training records and a gap in provider…
Jan 2021
Good
St Anne's Community Services – South Tyneside received a Good rating across all five key questions at its first inspection at its current location in November 2015. The service demonstrated strong safeguarding practices, person-centred care planning, effective…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What St Anne's Community Services- South Tyneside does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE35 9PF in Boldon Colliery. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE35

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