Laura Care Agency Limited

Birmingham, B18 · Established 10/0

A CQC-regulated home-care provider serving Birmingham, registered since 10/0. Rated Good at its most recent CQC inspection (Dec 2019).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Laura scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Risk assessments were carried out before commencing care, and the manager refused to start care where safe equipment was not in place.”
CQC inspection report, Jan 2021

“The service proactively contacted healthcare professionals when changes in a person's health were identified.”
CQC inspection report, Jan 2021

“Staff felt supported in their role and there was an open culture around raising concerns.”
CQC inspection report, Jan 2021

Inspection history

The trajectory matters as much as the latest rating.

Jan 2021
Requires improvement
Laura Care Agency was rated Requires improvement overall at its first inspection in February 2016, with particular concerns around unaudited medication records, lack of MCA and dementia training, absent competency assessments, and quality monitoring systems th…
Jan 2020
Requires improvement
Laura Care Agency Limited was rated Requires Improvement overall at its May 2017 inspection, with persistent failures in medicines recording and administration governance and ineffective quality-monitoring systems that had not been addressed since the previous…
Feb 2019
Good
Laura Care Agency Limited, a domiciliary care service supporting 12 people, was rated Good across all five key questions at its January 2019 inspection, having improved from Requires Improvement in Safe and Well-Led at the previous 2017 inspection. The service…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Laura does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at B18 6HF in Birmingham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

B18

Comparable agencies nearby

Obatos Care Services Limited

Requires improvement0.1 km awayBirmingham

Registered manager: Olowookere, Matthew

Hillside Care Services CIC

Run by Hillside Care Services Community Interest Company

Not rated0.1 km awayBirmingham

Registered manager: Mukasa, Richard

MA Care (Bham) Limited

Run by M A Care (Bham) Limited

Not rated0.1 km awayBirmingham

Registered manager: Ahmed, Mushtaq

Like the look of Laura? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →