UK Top Care Ltd

Leicester, LE1 · Established 03/0 · Operated by UK Top Care Limited

A CQC-regulated home-care provider serving Leicester, registered since 03/0. Rated Requires improvement at its most recent CQC inspection (16/05/2023).

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What the CQC found

The five questions inspectors ask, and how UK Top Care Ltd scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Personal protective equipment available and used; spot checks ensured infection control procedures were followed.”
CQC inspection report, May 2024

“Sufficient staffing levels with rotas ensuring adequate time for visits including travel time.”
CQC inspection report, May 2024

“Family members spoke positively of the registered manager who visited people at home to assure themselves of welfare.”
CQC inspection report, May 2024

Inspection history

The trajectory matters as much as the latest rating.

May 2024
Requires improvement
UK Top Care Ltd was rated Requires Improvement overall following breaches of Regulation 12 (medication management) and Regulation 17 (good governance), with unsafe medicines practices and an ineffective quality assurance system identified. Strengths included c…
Sept 2023
Requires improvement
This targeted inspection of UK Top Care Ltd (a 5-person domiciliary care agency) found that improvements had been made against Warning Notices issued for breaches of Regulation 18 (Staffing) and Regulation 17 (Good Governance), with staff now trained, risk ass…
May 2023
Requires improvement
UK Top Care Ltd, a small domiciliary care agency serving 6 adults, received a Requires Improvement rating at its May 2023 focused inspection, with two Warning Notices issued for continued breaches of Regulation 17 (governance) and Regulation 18 (staffing). Key…
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What UK Top Care Ltd does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE1 3GR in Leicester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE1

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