Operated by WP Care Ltd

Blue Ribbon Community Care in South West London

GoodRated 23/03/2026Home care · Kingston Upon Thames

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

caring

Note30 Oct 2021
Promoting independence and choice
Note30 Oct 2021
Staff attitude and compassion

effective

Note30 Oct 2021
Nutrition and health needs
Note30 Oct 2021
Mental Capacity Act compliance
Note30 Oct 2021
Timekeeping and communication
Note30 Oct 2021
Supervision and appraisal
Note30 Oct 2021
Staff training and development

Other

Note30 Oct 2021
Nutritional needs were supported including innovative use of online grocery shopping
Note30 Oct 2021
People benefited from consistency of regular allocated staff familiar with their needs
Note30 Oct 2021
Staff had good communication systems including daily logs and an on-call out-of-hours system
Note30 Oct 2021
End of life care was provided in conjunction with healthcare professionals including use of DNR forms
Note30 Oct 2021
Management team was approachable and responsive to people, relatives and staff
Note30 Oct 2021

responsive

Note30 Oct 2021
End of life care
Note30 Oct 2021
Complaints handling
Note30 Oct 2021
Person-centred support
Note30 Oct 2021
Care planning

safe

Note30 Oct 2021
Recruitment
Note30 Oct 2021
Safeguarding
Note30 Oct 2021
Medicines management
Note30 Oct 2021
Risk management

well_led

Note30 Oct 2021
Information sharing and communication
Note30 Oct 2021
Leadership and management
Note30 Oct 2021
Quality assurance and governance

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: KT1 3GZ
Registered manager: Rosher-Holmes, Kim
Local authority: Kingston upon Thames
Region: London
City: Kingston Upon Thames
Last CQC check: 23/Mar/2026 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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